Last updated: August 25, 2026
1. Acceptance of these terms
These Terms and Conditions govern your use of the Madras Express website and your interactions with Madras Express, located at 190 Harwood Ave S, Ajax, Ontario, Canada. By using this website or requesting our services, you agree to these terms. If you do not agree, please do not use the website.
2. Website information
We aim to keep the information on this website accurate and current. Menu items, descriptions, prices, availability, hours, images, promotions, and other details may change without notice. Website content is provided for general information and does not guarantee that a particular item or service will be available.
3. Reservations
Reservation requests are not confirmed until Madras Express has accepted them. We may contact you to confirm, modify, or clarify a request. Please arrive on time and let us know as soon as possible if your party size or arrival time changes.
We may release a table when a party is substantially late, and seating requests are subject to availability. Special occasions, large parties, deposits, cancellation policies, or minimum spending requirements may have additional terms communicated at the time of booking.
4. Orders, pricing, and payment
All prices are listed in Canadian dollars and applicable taxes are extra unless stated otherwise. Prices and availability may change. An order is accepted only when confirmed by Madras Express. We reserve the right to correct pricing or description errors and to refuse or limit an order where necessary.
Payment is due at the time of purchase unless another arrangement has been agreed in writing. Refunds, replacements, or order adjustments are handled case by case and should be raised with our team promptly.
5. Allergies and dietary requests
Please tell your server about allergies, intolerances, dietary restrictions, or cross-contact concerns before ordering. We will make reasonable efforts to provide accurate information and accommodate requests, but our kitchen handles common allergens and cannot guarantee that any dish is completely free from an allergen or cross-contact.
You are responsible for deciding whether a dish is suitable for your dietary needs. If you have a severe allergy, speak with a member of our team before placing an order.
6. User conduct
You agree to use this website lawfully and respectfully. You must not interfere with the website, attempt unauthorized access, introduce malicious code, scrape or copy content in a way that harms the website, or use the website to mislead, harass, or infringe the rights of others.
7. Third-party services and links
This website may link to third-party services such as maps, social media, reservation tools, payment providers, or delivery platforms. Those services are controlled by their own operators and terms. Madras Express is not responsible for the availability, security, content, or practices of third-party services.
8. Intellectual property
Unless otherwise stated, the website design, text, logos, photographs, graphics, and other content belong to Madras Express or are used with permission. You may view the website for personal, non-commercial use. You may not reproduce, modify, distribute, or commercially use our content without prior written permission.
9. Disclaimers and liability
We provide this website and its content on an "as available" basis. To the extent permitted by law, Madras Express does not guarantee that the website will always be available, uninterrupted, or free of errors.
Nothing in these terms limits or excludes liability that cannot legally be limited or excluded. Subject to that, Madras Express is not liable for indirect, incidental, or consequential loss arising from your use of the website or reliance on information that may be incomplete, outdated, or unavailable.
10. Privacy
Information you provide through calls, emails, reservation requests, or other communications will be handled for legitimate restaurant and customer-service purposes. Please do not submit sensitive personal information through this website unless it is necessary for your request.
11. Changes to these terms
We may update these Terms and Conditions from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the website after changes are posted means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Ontario and the applicable laws of Canada. Any dispute will be handled by the courts with appropriate jurisdiction in Ontario, unless applicable law requires otherwise.
13. Contact us
For questions about these Terms and Conditions, contact Madras Express at info@madrasexpress.ca or +1 (289)-224-5443.